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METTLER TOLEDO Hi-Speed and Safeline offer a range of service agreements designed to meet all of your service and maintenance needs. Choose from a wide variety of packages to best suite your application and production requirements. We can also design a tailored service package to suit your specific needs and requirements.
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All of our service agreements offer 24/7 telephone support – a dedicated team of technical experts to get your line back up and running as quickly as possible.
Service Plans
Silver Plan:A cost-effective plan providing scheduled routine maintenance and performance visits. Offers discount on service labor rates in the event of site visit.
Gold Plan:
Includes all the benefits of the Silver Plan, plus the added benefit of service labor costs being included in the fixed contract fee. You only pay for parts as and when required.
Platinum Plan:
A fully-inclusive service plan covering the life of the equipment. Break-down coverage, service labor costs, travel expenses, spare parts and a schedule of routine service and performance verification visits are all included in a single annual fee.
Tailored Plan:
A flexible service plan which can include schedule annual service and performance checks, accompanied by traceable performance certificates tailored to your specific needs.
To learn more about Hi-Speed and Safeline services, please click on following links.
Installation and Commissioning
Our field specialists are always available to install and commission your metal detection, x-ray system and check weighing equipment. We offer fast, effective start-ups, minimizing potential issues and ensuring your staff is fully trained to operate and support your valuable assets.We are pleased to quote equipment relocation from one site to another within North America or Europe.
Depot Repair
METTLER TOLEDO Hi-Speed and Safeline offer fixed-price, quick-turnaround depot repair services - a quick and economical alternative to on-site repairs. Highly skilled factory technicians repair your metal detector, x-ray unit, and checkweigher or conveyor system with original spare parts to ensure long-term, trouble-free operation in your plant. All factory repair services are backed by a parts and labor warranty to protect you.
Original Spare Parts
By using genuine parts you can be confident of consistent and reliable performance. Hi-Speed and Safeline stocks a full inventory of spare parts that are fully inspected for compliance before they are packaged for quick shipment.
PMMI-Certified Customer Training
A key success factor of any production line is skills of operators. Hi-Speed and Safeline offer a range of training courses designed to ensure operator competence and optimum performance of the equipment for maximum efficiency and consistent product quality.Formally documented customized training materials along with maintenance and test procedures are developed by PMMI Certified Trainers to deliver the knowledge your people need to keep the lines running.
Upgrades
Hi-Speed Checkweigher UpgradesHi-Speed now offers the option of upgrading existing Checkweigher with new capabilities. Some of the upgrades offered are:
Certified Test Samples / Weights
Regular testing of the performance of your equipment is an essential part of any well designed quality management system. METTLER TOLEDO Hi-Speed and Safeline provide a comprehensive range of certified weights for checkweighers and test samples for metal detectors and x-ray systems. Please click on the following link to buy online.

