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METTLER TOLEDO offers the best global service coverage of any company in the business. Our global retail service team understands that your customers demand 100% uptime. METTLER TOLEDO service sets us apart from the competition.
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Global Coverage
METTLER TOLEDO serves customers worldwide through its own sales and service organization, and has a manufacturing presence in Europe, the United States, and Asia with approximately 7,000 employees worldwide. METTLER TOLEDO has the only global sales and service organization in the industry. The organization is found in 37 geographically focused market organizations. Their local focus enables METTLER TOLEDO to adapt marketing and service efforts to different cultural and economic conditions. A global organization for global retailers and a local presence for local retailers.
Installation - Reliable Setup
As with any critical and technologically advanced piece of equipment, the reliability and life expectancy of METTLER TOLEDO products are closely related to the initial installation and setup. A professional installation by an authorized, factory trained technician ensures the equipment is positioned and set to manufacturer specifications.
Specialty Programs and Resources
There are more METTLER TOLEDO weighing and related measurement instruments in daily operation around the globe than any other brand.
Mettler Toledo has a global presence and a dedicated marketing organization in every major market. This brings the following advantages to our customers.
- Specialists to advise the customer
- Specialized service engineers
- Engineering departments for customer specific solutions
We also use this vast expertise to design customized service programs for many of our customers. We can create a program especially tailored to your needs, such as:
- Comprehensive,full service contracts covering all of your METTLER TOLEDO products.
- Multi-vendor service management, including non-METTLER TOLEDO products.
- Project management, such as upgrade roll-outs.
- Regional or national coverage.
- Specialized data collection and/or service reporting.
- Operational and repair training programs.
- Technical and additional support for in-house service staff
