We make getting service easy
Whether you use one of our convenient return kits, download a postage paid shipping label for your own packaging or schedule an onsite Rainin service clinic, we make service easy. No RMAs required and we’ve even streamlined our service ordering form.
Rainin Return Kit
Free for orders of 4 or more pipettes.
Here’s how our return kits work:
In select locations.
We provide onsite service in most major metro areas. Your team can bring their pipettes to the clinic or request a pick-up (if available).
Send in an onsite service request to schedule a time and location for a clinic.
|Pipette Service||Experience a different level of service with Rainin Pipette service.|
|Rainin Pipette Service||Ordering pipette service with Rainin has never been easier.|
|Pipette Service Return Kits||Pipette Service Return Kit includes shipping carton, order form, pre-paid shipping label and complete return instructions.|
|OnSite Pipette Service||Rainin offers OnSite Service - OnSite PM (OSPM) and OnSite Repair (OSR) - in major metro areas of most states. Preventive Maintenance and minor pipette repairs are done right in your lab.|
|Performance Maintenance Plans||Performance maintenance plans were designed primarily for academic and unregulated laboratories.|
|Pipette Service Vouchers||Rainin pipette service vouchers are a convenient way to purchase service any time and use it when needed. Pipette service vouchers are transferable and carry a 2 year expiration date.|
|Calibration Plans||Calibration Plans were designed for regulated and GMP/GLP laboratories.|
|Accreditation certificates||Access each service center’s ISO certificate.|
|How Rainin service compares||There is a reason why more companies and government organizations trust Rainin Service.|
|Brochures and datasheets||Find Rainin service brochures and datasheets here.|
|Good Pipetting Practice||Good Pipetting Practice|
|Technical Support||Please fill out this form to request technical support.|
|Service Forms||Find all Rainin service order forms here.|
|Lowest total service cost||When it comes to pipette services, it can be really difficult to know what the lowest total service cost is.|
|The value of convenience||Getting the best deal can be a real thrill. And smart consumers know that the best deal is not just the lowest list price.|
|Our calibration service||The kind of calibration service you can count on doesn’t cut any corners.|
|Parts replacement||Never compromise your results with non-manufacturer parts.|
|Pipette accuracy and precision||Pipette’s lower limit of useful operation varies by pipette and manufacturer.|
|Pipette minimum volume setting||Useful volume ranges for pipettes are assinged by manufacturers. Although the nominal value is constant, the minimum volume varies.|
|Professional lab versus on-site calibration||Make an informed decision about on-site calibration or professional lab calibration service.|
|Packaging Pipettes for Service||If you have opted to package your pipettes, please be sure to protect your pipette with appropriate packaging materials.|