Rainin Pipette Service - METTLER TOLEDO

Rainin Pipette Service

We make getting service easy

Whether you use one of our convenient return kits, download a postage paid shipping label for your own packaging or schedule an onsite Rainin service clinic, we make service easy. No RMAs required and we’ve even streamlined our service ordering form.

Mail-in Service

On-site Service

Rainin Return Kit
Free for orders of 4 or more pipettes.

Here’s how our return kits work:

  • Order your return kit online — a box with foam slots to cradle your pipettes wil be sent free of charge
  • Fill out the service ordering form
  • Use the postage paid label to ship your pipettes to one of our service centers

Your Packaging
Free shipping, any size order.

Can't wait for a return kit?

  1. Download a FREE shipping return label.
  2. Pack your pipettes securely
  3. Enclose either a PM Order form or a Calibration Order form
  4. Drop-off at a UPS shipping location

Service Clinics
In select locations.

We provide onsite service in most major metro areas. Your team can bring their pipettes to the clinic or request a pick-up (if available).

Send in an onsite service request to schedule a time and location for a clinic.


Performance Maintenance

Performance Maintenance Plans are designed primarily for academic and unregulated laboratories. They feature comprehensive preventive maintenance with parts replacement, leak test and function check. See our Perfomance Maintenance brochure.


Calibration Plans target the specific needs of regulated and GMP/GLP laboratories. In addition to Rainin’s comprehensive preventive maintenance, these plans include calibration measurements to your compliance requirements. See our Calibration Services brochure.

1-800 472-4646 (800 4 RAININ)
Rainin Service Return Kit