EQ PAC – Equipment Validation

Nobody knows our equipment better than we do. We are simply the best provider of equipment installation and qualification for our own equipment. Rather than tying up your own resources or hiring a third-party consultant, let METTLER TOLEDO simplify the process by supplying qualification services to accompany the precision solutions for which we have already earned your trust. Our comprehensive equipment qualification offering includes:

• Installation Qualification (IQ)
• Operational Qualification (OQ)
• Performance Qualification (PQ)
• Maintenance Qualification (MQ)

We provide professional installation, immediate qualification, and the certification you require to document your new equipment installation. Throughout the process, we clearly define our services and responsibilities in order to achieve our mutual goal of ensuring that qualification is completed quickly and thoroughly.

Service Contracts that Go Beyond Qualification

Supplementing your equipment qualification program with a METTLER TOLEDO standard service contract will ensure continued peak performance of your equipment investment. Investing in your profitability is part of our success-oriented service (SOS) approach. We look beyond simply maintaining a piece of equipment, to the development of business solutions that take into account the impact each scale may have on your business goals, such as quality, cost, safety and accuracy. We also consider the cost of unplanned downtime; consultative cost compared to the loss you could encounter; the return on investment; improved productivity, competitiveness and plant operations; and total cost of ownership for the equipment.

With METTLER TOLEDO, you get the best-trained service technicians in the industry. They are skilled in every weighing and measurement solution for industrial applications, and are qualified to work on any brand of equipment. Since METTLER TOLEDO has the largest service organization in the industry, we are uniquely positioned to be able to provide superior service throughout North America . No matter where you are located, you can easily access service through one point of contact to our customer support representatives. Our regional parts delivery system also is an integral element of delivering consistent, quality service. For more information about our various service contract options, contact us at (800) 523-5123.

Reduced Risk – We can help ensure compliance and reduce risk from FDA audits by providing standardized protocols, written in accordance with Good Testing Practice (GTP) and Good Documentation Practice (GDP) guidelines. Our ISO17025-accredited technicians possess the product expertise and qualification training to qualify your equipment flawlessly.

Time Savings – Our standard EQ protocols are available at the time of equipment installation, ensuring that qualification is ready to begin immediately. Avoid startup delays associated with generating the documents and performing the qualification.

Cost Savings – Our professional qualification services and ongoing preventive maintenance programs reduce the total cost of ownership of the equipment. Proper validation eliminates the risk of steep fines and other expensive consequences resulting from noncompliance.